Returns & Exchanges

At SSR Jackets Patch Store, we want you to be completely satisfied with your purchase. If your jacket or custom patch doesn't meet your expectations, we offer a hassle-free 30-day return and exchange policy to ensure you get the perfect fit.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and photos of the items you wish to return or exchange within 30 days of delivery.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the returned items, we will process your full refund or ship out your replacement jacket within 5-7 business days.